- Check if the place you are in is safe, and make sure there are no other dangers.
- Check if you or the people you got into an accident with have any injuries. If you have a large injury that prevents you from going to the hospital by yourself, immediately call an ambulance (telephone: 119).
- Call the police (telephone: 110). After the police confirm the situation of the accident, you will be able to receive a traffic accident certificate. You will need this certificate in order to receive any insurance money.
- Teach the people you got into an accident with your contact information, and make certain to ask for their contact information. If you are enrolled in automobile, bicycle, or similar insurance, don't forget to contact the insurance company as well.
Regarding traffic accident certificates and traffic accident consultation
The Japan Safe Driving Center issues traffic accident certificates. If you are enrolled with an insurance company, that company will do the paperwork for you to receive the traffic accident certificate. In the case you will do the paperwork yourself, you have several options including getting an application form at a nearby police station, or applying on the internet or at the office counter of the Japan Safe Driving Center.
Furthermore, there is also a traffic accident consultation counter where specialists can answer questions about matters such as insurance claims paperwork, consultations related to accidents caused by children, and so on. Do not judge by yourself, and don't accept without question the opinions of others. Instead, if there is anything you want to know, consult with a professional.
Akita Prefectural Consumer Affair's Center, Traffic Accident Consultation Counter
TEL：018-836-7804 or 018-836-7805
